Reference
Print These Before You Need Them
Every page on this site carries a print stylesheet, so any of these prints without navigation, without banners and without wasting a page of ink on a header. Use your browser print command on the linked page.
At the scene, before anything moves
The photograph sequence, the information to collect, and the three things people routinely forget that later cost them money on the claim. Print this one and keep it in the coach.
Open and printBuilding a claim file that survives an adjuster
What a carrier actually needs, in what order, and where a file typically stalls between teardown and approval. Includes the paperwork to have ready before you make the first call.
Open and printThe 25 places these claims go wrong
Each pitfall with a plain solution paragraph. The longest reference on the site and the one most worth reading before you accept a first estimate.
Open and printEstimate vocabulary
Betterment, blend, teardown, ACV, supplement, R and I. Defined the way the trade uses them, so you can read the document you were handed.
Open and printNeed something that is not here?
Fleet operators and public agencies sometimes need the rate card, the scope format or the documentation standard in a form their procurement system will accept. Call (949) 799-3387 and the shop will send what your process requires rather than making you reformat a web page.
Bring it to the shop from Lake Forest
Collision, paint, fiberglass, roof, slide and systems work, all performed at the Yorba Linda facility. Tell us the vehicle and what happened and we will schedule intake.