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Pick The Question You Actually Have
I need to decide whether to file a claim
Start with the deductible against the likely repair figure, then read what a supplement does to that math. Filing on a repair that lands close to the deductible costs more in premium than it returns.
Repair against replaceI already filed and the adjuster wrote a number
The first estimate on an RV is almost never the last one, because the framing behind a panel is invisible until the panel is off. The pitfalls page covers the 25 places these claims go sideways and what to do at each.
The 25 pitfallsI cannot read the estimate I was handed
Betterment, blend, teardown, ACV, supplement, R and I. The glossary defines each in the sense the trade uses, so you can work out what is actually being proposed.
147 terms definedI want to know what this costs before I call
Labor rates, material formula, parts markup and deposit terms are posted, alongside a range for every job the shop performs. No form to fill in first.
Posted ratesI do not know if the damage is structural
Cosmetic and structural damage look identical from ten feet away on a laminated sidewall. The assessment page describes the difference and what an inspection actually checks.
Structural assessmentI want to see how a job like mine went
8 documented repairs with the damage, the scope, the labor hours, the carrier interaction and the day by day timeline. Written outcomes, not marketing summaries.
Case studiesI am choosing between shops
A dealership, a general auto body shop and an RV specialist quote the same damage differently because they can do different things. The tables lay out where each one actually stands.
3 comparisonsI just have a question about how you work
119 answers covering scheduling, drop off, storage, paint matching, deposits, turnaround and what happens when parts are back ordered on a discontinued model.
Frequently askedEvery insurance topic
Insurance
How An RV Insurance Claim Actually Runs
The real sequence of a recreational vehicle claim, who does what at each stage, and where the process reliably slows down.
Insurance
When A Coach Panel Gets Repaired And When It Gets Replaced
The technical thresholds that decide whether a cap, sidewall, roof or framing member is repaired or cut out, and how that decision reads on an estimate.
Insurance
The First Seventy Two Hours After You Hit Something
A practical sequence for the hours and days right after an incident, written for a vehicle that is large, complicated and possibly where you were sleeping.
Insurance
Deductibles, Betterment And Where The Money Comes Off
The three ways a recreational vehicle repair total shrinks between the estimate and the check, and which of them documentation can actually move.
Insurance
Hail, Wind And Falling Object Claims On A Large Vehicle
How hail, wind and falling object losses get assessed on a coach or trailer, and why the roof is where these claims actually get decided.
Insurance
Total Loss Thresholds And The Supplement That Changes Them
How the total loss calculation works on a coach, why supplements push files across the line, and what documentation moves a valuation.
Insurance
Commercial Body Claims Where Downtime Is The Real Cost
How claims on box trucks, service bodies, food trucks, shuttles and work vans differ from personal recreational vehicle claims, and what a fleet file needs to contain.
Insurance
Getting A Custom Build Valued Instead Of Ignored
Why custom van builds, aftermarket power systems and upgraded interiors get undervalued on claims, and the documentation that changes it.
Insurance
Your Right To Pick The Shop, And How To Pick Well
What steering is, what California allows, and the specific questions worth asking any facility before towing a coach to it.
Insurance
Where RV Insurance Claims Go Wrong
The twenty five ways an RV insurance claim most often goes sideways, each paired with the specific step that prevents it or recovers from it.
Insurance
Carriers This Shop Bills Directly
The carriers this shop bills directly, what each one expects from a large RV loss file, and a plain statement that naming them implies no affiliation.
Bring it to the shop from Lake Forest
Collision, paint, fiberglass, roof, slide and systems work, all performed at the Yorba Linda facility. Tell us the vehicle and what happened and we will schedule intake.